Medical Office Assistant (Kansas City, MO - Hybrid) - Veterans Evaluation Services - Job Listing

Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.

- Must live in or near Kansas City, MO.

- Must be willing and able to travel to provide support to other clinics in the Central region.

- Must be willing and able to work weekend shifts (Saturdays and Sundays) as needed.

- Must be willing to work onsite in our Kansas City, MO location as well as remotely from home.

- Must have reliable transportation to drive to other locations in the Central region.

- Valid driver's license is required.

- Arrive 30 minutes prior to scheduled exam.

- Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign-in sheet.

- Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure).

- Document and update OMS comments for everything you do pertaining to veterans and providers.

- Adhere to local and externally relevant health and safety laws and policies.

- Maintain cleanliness of the clinic/per-diem and exam rooms.

- Intermediate knowledge of pertinent medical terminology.

Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.

Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.

Minimum Requirements

- High School Diploma or GED required.

- Previous customer service experience is preferred.

- Previous medical office experience is preferred.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.