Essential Duties and Responsibilities:

- Oversee the training and professional development initiatives for direct reports under your supervision.

- Monitor and manage the activities, schedules, productivity, and assessment outcomes of a designated team of direct reports.

- Review real-time case assessment outcomes, particularly focusing on denials, from direct reports.

Gather Quality Assurance information from assigned direct reports, ensuring adherence to quality standards.

- Disseminate policy and protocol changes, overseeing their implementation within the team.

- Lead and facilitate regular team meetings, serving as the primary contact for the assigned work unit.

Perform random post-assessment audits and conduct visits to ensure and enhance customer satisfaction.

- Attend fair hearing cases as required, providing necessary representation or support.

- Promote the project’s image and objectives through public speaking engagements and relevant professional presentations.

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.